Welcome
IEA Software is a leading provider of integrated ISP billing, provisioning and subscriber management solutions for Internet service providers worldwide.
Whether automating a small hotspot or offering service to hundreds of thousands of subscribers we offer scalable dependable solutions guided
by over 20 years of experience.
All solutions include a complimentary evaluation period with support. If you have any questions or would like to try our solutions please
contact us or visit the evaluation center to get started.
Emerald represents a single integrated solution to the management challenges faced by today's ISPs and WISPs.
Emerald version 6 is ready to help our customers grow by improving
efficiency, filling capability gaps and increasing customer satisfaction.
- Tower management
- Terrain profile / RF modeling
- Appointment scheduling
- Inventory management
- 802.1x authentication
- Air Marshal access gateway
- Integrated alerts
- Geocoding
- Geographic query
- Document management
- Reporting & export
- Service usage charting
- Integrated CRM
- Customer signup & self-management
- E-Mail & SMS notification
- SNMP, ICMP & NetFlow monitoring
- Outage / event management
- Bulk messaging
- Caller lookup
- Automated invoicing
- CC/EFT processing
- ETFs & late fees
- Intro & loyalty discounts
- Double & triple play
- Market engine
- Prepaid vouchers
- Tokenization, encryption and masking
- Multi-factor authentication
- Granular group based access control
- Network and time of day restrictions
- Detailed access and change logging
- RADIUS/AAA
- Proxy roaming
- LDAP & Web service provisioning
- Direct integrations
- Comprehensive API
- IPv4 & IPv6 parity
- IPAM
