Let me backtrack for a second here.
First and foremost, I am not a part of the support group. I am in the
Development group, and all envolvement I do here on the lists and on
the side is soley my own drive, and has nothing to do with support. If
they want a copy of your DB to test/work on something, thats fine.
Lamar has filtered access to his server as well. Him and I just worked
out a time for me to take a look at his DB (temporarily remove the
filters)
and I was able to fix his DB in about 5 mins. I have no problem helping
customers getting Emerald to work, but unless you want to compromise
with
me, then all I can do is try and help support when they escalate
something
to the dev group.
I just don't want you to get the wrong impression that I am not
supporting
you, when its not really what I do around here. :)
--Dale E. Reed Jr. Emerald and RadiusNT__________________________________________IEA Software, Inc. www.iea-software.com
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