We've been running Emerald since June or July and we have yet to have a
monthly billing go at all smoothly, and whats most frustrating is that its
always a new problem. The month before this, people were charged with
one-time adjustments that should have been marked as send the month before,
but Emerald neglected to do that.
I'd like to hear from anyone who has experianced these same problems, just
so I know I'm not crazy. I'd also love to know when IEA thinks the billing
aspects of their software might become somewhat stable.
Adam Ryan / Spyralnet
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(914) 348-7676
adam@spyral.net
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