We have a customer who was billed on an incorrect plan, the invoice
was voided and the plan changed, however re-invoicing just recreates
the same charge on the invoice - in fact regardless of what plan he
is on the overage charge is the same. Is there anyway to reset this?
Marcus
Unix Systems Administrator
+61 3 9873 0155
+61 3 9720 7467 (fax)
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