Our customers can choose from several connection plans :
1. Plan 5 (5 hours a month)
2. Plan 10 (10 hours a month)
3. Plan 20 (20 hours a month)
etc ...
They pay up for the first month before they get to use the account. Should
they exceed their allotted hours, they will get charged a premium rate of 1
peso per excess minute. Emerald seems to be capable of doing this, right ?
Now how about this :
It is now February and a customer asks to upgrade his Plan 5 to Plan 10. He
also asks that this upgrade take effect on March.
For February, he uses a total of 8 hours - that's 3 hours in excess of his
allotted 5 hours for Feb.
On March 1, we bill the customer in advance for his March usage. But we also
have to bill him for his 3 hours excess for Feb.
How do I pull this off in Emerald ?
How can I show in his invoice his previous month's allotted hours and the
corresponding excess minutes / charges ?
- Danny Sinang
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