You most likely do not have an ODBC DSN called "Emerald" created.
Emerald
itself doesn't use it, but if you print, the ODBC DSN must be there.
> Also I recently purchased the Emerald product. What are my options for support? I do not have a password for the support option on the web page.
You have 30 days of phone support, plus there is the mailing list and
email.
The registered support section will be available on the new website.
-- Dale E. Reed Jr. (daler@iea.com)_________________________________________________________________ IEA Software, Inc. | RadiusNT, Emerald, and NT FAQs Internet Solutions for Today | http://www.emerald.iea.com