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Date: Wed, 14 Oct 1998 15:23:13 -0700
From: "Dale E. Reed Jr." <daler@iea-software.com>
Organization: IEA Software, Inc.
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To: emerald@iea-software.com
Subject: Re: Key problem
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S.k. de Graaf wrote:
>
> I send you my questions through the list because my question to support is not
> answered.
>
> I just bought 1000 MBR package, before this I had allready 2 times 500
> MBR running
>
> Of those two earlier licences , one had the name IGR and the other Nursing
> Data.They where installed in emerald admin and my mbr count was 1000 and
> everything was running nice.
Emerald will not work if you enter two keys with different company
names. The Company names on all keys MUST MATCH EXACTLY.
> I install all keys and the admin will tell me 2000MBR
The admin will not check to make sure that the company name matched
the other keys when it adds it. Emerald however, will not use the
keys when it loads them.
> However when I run emerald I get a license error, the only way to run emerald
> is to delete the key named on nursing data.. but my mbr count is then only
> 1500 8-(
>
> before the extra 1000MBr the two 500MBR where working fine together, can
> you explain me what I am doing wrong?
If the company name was different, they were not working together. That
one I can assure you.
You need to talk with sales to find out why one of your keys is
with a different company name and correct the problem.
-- Dale E. Reed Jr. (daler@iea-software.com)_________________________________________________________________ IEA Software, Inc. | RadiusNT, Emerald, and NT FAQs Internet Solutions for Today | http://www.iea-software.com--===========================_ _= 6865447(1869)--