Then you could run consolidation as often as you wanted on the Calls table
and your web pages could query the other table.
Just a thought.
= Kurt
-----Original Message-----
From: Glen Harvy <glen@aquarius.com.au>
To: emerald@iea-software.com <emerald@iea-software.com>
Date: Sunday, October 18, 1998 10:31 PM
Subject: Monthly Call Consolidation / Calls Table
>Hi Dale,
>
>This is becoming a great concern to me. Frankly I don't think that the
>current version of Emerald is of any real value to my particular
requirements.
>
>The 15th of October has come and gone and my problems have not been
resolved.
>
>I would appreciate an answer please.....
>
>>Date: Wed, 07 Oct 1998 08:48:15 +1000
>>To: emerald
>>From: Glen Harvy <glen@aquarius.com.au>
>>Subject: Monthly Call Consolidation / Calls Table
>>
>>Hi Dale,
>>
>>I asked this question late last month but didn't get a full response.
>Here's the details:
>>
>>Using Emerald v2.2.23 . Billing cycle for me is 15th to the 14th of the
>following month inclusive.
>>
>>I allow my callers to access the Calls Table using iHTML so they can keep
>tabs of how much time they have used during the current billing period. For
>this reason I will only run Call Consolidation on the morning of the 15th
>each month as I believe running it more often will result in the details in
>the Calls Table being "consolidated" with specific details of each call
>being lost.
>>
>>In the past, every time I have run Call Consolidation, all the specific
>details of all calls prior to the first of the current month are being
>consolidated. The Calls Table is hence useless for my specific reasons
above.
>>
>>You have told me before that the above problem was "fixed" in version
>2.2.23 however I have been using that version now ever since I purchased
>Emerald.
>>
>>My users have had to put up with my excuses for three months now and I
>would like to think this month will be OK.
>>
>>Can you confirm that Emerald is designed to work as I have described
above.
>>
>>If it isn't, I have no real concerns as to fitting my requirements into
>the demands of Emerald however I need to know in the next week or so so
>that I can change a good deal of my advertising material, web site, Bank
>expectations, customer notification etc etc.
>>
>>Thanks in advance.
>>
>>
>>
>>
>>
>Glen.
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