Re: [Emerald] Invoice Totals

Dale E. Reed Jr. ( (no email) )
Sun, 15 Nov 1998 08:12:04 -0800

The email billing of Emerald 2.5 is based on the same context
as the printed bills (both go through CR). Therefore, the results
are the same in 2.5.

Ronnie D. Franklin wrote:
>
> The problem is that 2.2 and lower misconfigure the detail line.. It takes
> the monthly average... and adds the tax for the entire period...
>
> Example... $17.95 a month figures out to 114.97 for my customers... and the
> total line is correct... However, the detail line that gives the monthly
> average takes the $17.95 and adds the entire 6 month tax of $7.27 to it...
> thus they see $25.22 per month average...
>
> BTW.. this was reported well over a year ago....
>
> ronnie@itexas.net
>
> > -----Original Message-----
> > From: emerald-request@iea-software.com
> > [mailto:emerald-request@iea-software.com]On Behalf Of Dale E. Reed Jr.
> > Sent: November 25, 1998 4:12 PM
> > To: emerald@iea-software.com
> > Subject: Re: [Emerald] Invoice Totals
> >
> >
> > > Randy Nickle wrote:
> > >
> > > Dale I don't know if you had seen this yesterday or not. I am
> > > wondering if you might help me out with it. When I send an email
> > > invoice I am confusing my customers
> > > and myself. The Invoice total is correct and includes the GST Taxes
> > > but the
> > > description is wrong. The invoice states as below.
> > >
> > > Date: 11/17/98
> > > Amount: 212.89
> > > Start: 11/16/98
> > > Sent: 11/19/98
> > > Type: Renewal
> > > End: 11/16/99
> > >
> > > Login Description Amount
> > > ken817 30 Hours Bankable $ 30.51
> > >
> > > This $30.51 does not coordinate with any ammounts that we have. as
> > > well if
> > > you take it over 12 months it would be $366.12. Even with the discount
> > > of
> > > 25% we offer this is way off the total. Can you help me out with this
> > > one as well?
> >
> > What is the default cost associated to the service? Does the
> > service have a cost specifically designed for it? What discount
> > and percent does the service and yearly pay period have?
> >
> > --
> > Dale E. Reed Jr. (daler@iea-software.com)
> > _________________________________________________________________
> > IEA Software, Inc. | RadiusNT, Emerald, and NT FAQs
> > Internet Solutions for Today | http://www.iea-software.com
> >
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> >
>
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-- Dale E. Reed Jr.  (daler@iea-software.com)_________________________________________________________________       IEA Software, Inc.      |  RadiusNT, Emerald, and NT FAQs Internet Solutions for Today  |   http://www.iea-software.com