-Wayne
-----Original Message-----
From: Dale E. Reed Jr. <daler@iea-software.com>
To: emerald@iea-software.com <emerald@iea-software.com>
Date: Wednesday, February 10, 1999 2:59 AM
Subject: Re: [Emerald] ARGGH! Users are not being removed from calls online!
>Franco Nogarin - Cascade Publishing wrote:
>>
>> I have just noticed that users are not being properly removed from the
>> timeonline screen, this is causing them to get refused when they try to
log
>> on as it appears that the login limits are in effect and the user is not
>> online!
>>
>> What do I check? How can I fix this, I cant keep up to the customer
service
>> calls!
>>
>> I am using Emerald 2.5 (229) and radius NT 2.5 (151),
>
>The first think i would do is turn on concurrency control in RadiusNT
>until you figure out whats going on.
>
>This is typically caused by RadiusNT not correctly receiving the stop
>record for the NAS. I know of a couple of NASes that have a problem
>like that when the user disconnects without doing an LCP_DISCONNECT
>request.
>
>See if the problem is centered around one specific NAS you have or
>a specific type/vendor. Then also look at the OS versions of it to
>see if there are different revs avaialble or in use.
>
>--
>Dale E. Reed Jr. (daler@iea-software.com)
>_________________________________________________________________
> IEA Software, Inc. | RadiusNT, Emerald, and NT FAQs
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>
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