Re: [Emerald] Block hours billing?

Dale E. Reed Jr. ( (no email) )
Tue, 02 Mar 1999 01:24:48 -0800

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Maybe in reply to: Darren Clissold: "[Emerald] Block hours billing?"

Darren Clissold wrote:
>
> We are running emerald 2.5.263.
>
> I have defined a setup charge, rates and have created a service which uses
> the
> setup charge and rate. There is no recuring monthly charge.
>
> When we try to create an invoice we never charge anything it is always $0.00
> due on the account.
>
> I once did a custom setup charge and specified the same charge and it was
> billed.
>
> As far as I can tell the service has been setup correctly for billing.

Do you have the static cost checked for the service with a 0 cost?
How are you creating the invoice?

Dale E. Reed Jr. Emerald and RadiusNT__________________________________________IEA Software, Inc. www.iea-software.com

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Maybe in reply to: Darren Clissold: "[Emerald] Block hours billing?"