[Emerald] 2ND Request for HELP - USER AUTHENTIFICATION PROBLEMS

David W. Kornitz ( (no email) )
Thu, 25 Mar 1999 20:27:31 -0600

We have recently upgraded to Emerald 2.5. Since doing so, we
started noticing users having more problems getting authenticated.
Running Radius in debug mode, the following occurs: (Username and=20
Password have been change.)

------------------------------------------------------------------

radrecv: Request from host cc5fc483 code=3D1, id=3D165, length=3D60
NAS-Identifier =3D 127.0.0.1
NAS-Port =3D 0
User-Name =3D "USERX"
Password =3D "[\300Rmz\373\320\264\236\305o3\337\336\376["
rad_authenticate_ODBC() Password =3D
"[\300Rmz\373\320\264\236\305o3\337\336\376["

SQL Statement: Select DateDiff(Minute, GetDate(), DateAdd(Day,
(ma.Extension+ma.OverDue+1), maExpireDate)), DateDiff(Minute, =
GetDate(),
DateAdd(Day, sa.Extension+1, saExpireDate)), sa.AccountID, =
sa.AccountType,
sa.Password, sa.Login, sa.Shell, ma.Balance, ma.OverLimit From
MasterAccounts ma, SubAccounts sa Where (sa.Login=3D'USERX' or
sa.Shell=3D'USERX' or sa.Email=3D'USERX') AND =
ma.CustomerID=3Dsa.CustomerID and
sa.Active<>0 and ma.Active<>0

Decrypted Password: PASSWORDX
Database Password: WINNT\
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
(WINNT) User:=B2=C4_=CC=04 Domain: Password:PASSWORDX
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
Sending Reject of id 165 to cc5fc483 (lasagna.compufort.com)=20
SQL Statement: INSERT INTO RadLogs(RadLogMsgID, LogDate, Username, =
Data,
CallerID) VALUES (11, GetDate(), 'USERX', 'PASSWORDX', NULL)

User: USERX Bad Password

------------------------------------------------------------------------=
----
-----------------------

Each time the attempt fails (provided the password is correctly =
entered) on
the line:

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
(WINNT) User:=B2=C4_=CC=04 Domain: Password:PASSWORDX
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

the username is not correct. In this particular example, it is
not intelligible and in other cases you'll see "NAS-PORT", "User-Name"
or something similar. The problem occurs on both from "RADLOGIN", as
well as, the two TOTAL CONTROL racks.

To eliminate the server as the source of the problem, we installed=20
EMERALD 2.5 with RADIUS on a new machine (fresh install) and the same=20
problem reoccurred.

The problem is not constant, after three or four failed attempts it=20
just starts working again and then stops again.

>Additional Info:
>
> Microsoft IAS Service Correctly Authenticates the users with
> RADLOGIN and the two USR/3COM Racks
>

Any suggestions would be greatly appreciated.

David Kornitz
Compufort

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