Re: [Emerald] Tracking Down Old Customer Logons

Dale E. Reed Jr. ( (no email) )
Fri, 09 Apr 1999 14:18:33 -0700

Adam Greene wrote:
>
> Hi,
>
> The State Police just asked me for some connection information for one of my customers who may be involved in Credit Card Fraud over the Internet.
>
> I found a wonderful report at ftp://ftp.iea-software.com/Emerald/reports/old/cr50/usercalls.rpt which obtains eactly the information I need for the period of time AFTER the last Call History Consolidation.
>
> Does anyone know if IP address info, connect time, and connect date for a customer are still available in the Emerald database for a period of time BEFORE the last Call History Consolidation?

If you have already done a consolidation, Emerald 2.1 removes the
records after the consolidation.

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Dale E. Reed Jr. Emerald and RadiusNT__________________________________________IEA Software, Inc. www.iea-software.com