*********** REPLY SEPARATOR ***********
On 4/12/99, at 12:03 PM, Dale E. Reed Jr. wrote:
>PowerNet wrote:
>>
>> We would like to be able to track the service we are giving away.
>> Will this way allow us to track that?
>
>Yes. The good thing about doing it this way is that you will
>have an entry on the account showing the free month credit, and
>the customer will see the charge/credit counterparts on their
>bill. You can do reporting or use the serv_rev.rpt to see
>the different credits and charges.
>
>> *********** REPLY SEPARATOR ***********
>>
>> On 4/12/99, at 10:21 AM, Dale E. Reed Jr. wrote:
>>
>> >PowerNet wrote:
>> >>
>> >> We have another slight billing problem.
>> >> We sell computers as well as providing Internet access.
>> >> When we sell a computer we give the customer a free month of Internet=
access.
>> >> We set the customer up as the normal unlimited account and then enter=
a static charge of $0
>> >> When their free month is up, Emerald is billing them for both months.
>> >> We use renewal invoicing.
>> >>
>> >> Can anyone tell us the best, easiest way to give someone a free
>> >> month and then start normal billing after that without having
>> >> to make a bunch of changes to account?
>> >
>> >One way that you can handle this is credit the account
>> >for one month from the start (to counter the first month).
>> >
>> >
>> >--
>> >
>> >Dale E. Reed Jr. Emerald and RadiusNT
>> >__________________________________________
>> >IEA Software, Inc. www.iea-software.com
>
>
>--
>
>Dale E. Reed Jr. Emerald and RadiusNT
>__________________________________________
>IEA Software, Inc. www.iea-software.com