RE: [Emerald] KNOWN ISSUES

Ronnie D. Franklin ( ronnie@itexas.net )
Thu, 6 May 1999 13:42:59 -0500

Support sometimes provides vesions that may help fix a problem that a
customer is having.... otherwise you only get the version that is on the FTP
site.

BTW.. don't worry about "all" the other versions.... just hope that they get
the new version released today....

> -----Original Message-----
> From: emerald-request@iea-software.com
> [mailto:emerald-request@iea-software.com]On Behalf Of PowerNet
> Sent: Thursday, May 06, 1999 1:25 PM
> To: emerald@iea-software.com
> Subject: RE: [Emerald] KNOWN ISSUES
>
>
> Where do you get all these versions. I have nothing past 2.5.267
>
>
> *********** REPLY SEPARATOR ***********
>
> On 5/6/99, at 2:25 PM, Bernard Andrys wrote:
>
> >FYI- 278 fixed our invoice problems with CC changing to Renewal and
> >overbilling customers whose credit cards declined.
> >
> >There are still some strange problems in Batch-out but I haven't isolated
> >them yet.
> >(One seems to be CC accounts with the the credit card info
> missing. Emerald
> >seems to fill in a random credit card number for those accounts during
> >Batch-Out.)
> >
> >
> >> -----Original Message-----
> >> From: emerald-request@iea-software.com
> >> [mailto:emerald-request@iea-software.com]On Behalf Of Dale E. Reed Jr.
> >> Sent: Thursday, May 06, 1999 1:44 PM
> >> To: emerald@iea-software.com
> >> Subject: Re: [Emerald] KNOWN ISSUES
> >>
> >>
> >> PowerNet wrote:
> >> >
> >> > Dale,
> >> >
> >> > Are there any known issues with ver 2.5.267 that I should know about.
> >> >
> >> > 2.5.263 is what we are currently using and it changes CC to renewals.
> >> >
> >> > We are looking to solve that problem by switching to 2.5.267,
> >> or will I be shooting myself in the foot by upgrading. I would
> >> rather know what the bugs are now, so that I can decide.
> >> >
> >> > We are still having problems with reports not reporting accurately.
> >>
> >> We are hoping to get an update out today or tommorow that will
> >> replace 261/263. If you can hold off until them, I would
> >> recommend it. The update addresses several issues between 261-278.
> >>
> >>
> >> --
> >>
> >> Dale E. Reed Jr. Emerald and RadiusNT
> >> __________________________________________
> >> IEA Software, Inc. www.iea-software.com
> >>
>