We have the same problem with a cisco 2511. The users show in the calls
online but when they disconnect the calls online says there still online.
-----Original Message-----
From: Nada <nadas@inco.com.lb>
To: daler@iea-software.com <daler@iea-software.com> tom@iea-software.com
<tom@iea-software.com> ibi@inco.com.lb <ibi@inco.com.lb> ron@inco.com.lb
<ron@inco.com.lb>
Cc: emerald@iea-software.com <emerald@iea-software.com>
Date: Sunday, 9 May 1999 7:37
Subject: [Emerald] cisco and radius NT problem URGENT URGENT URGENT
>Dale,
>
>We are facing a HUGE problem on Cisco access servers and Emerald ; we
>have a large number of start sessions without any stop sessions and we
>have some customers login in for free because the calls table and the
>calls on line table are not updated as they should. Many customers seem
>to be still on line even though they have disconnected a log time ago
>!!!
>We have about 4000 records with a start session and without a stop one
>!!!!!
>
>Do we need to modify any parameter in our configuration in order to make
>it work ???
>In case we modify the key of the calls table to include :
>1- acctsessionid
>2- Nasidentifier
>3- acctseessiontype
>
>And 4- Username
>Will it affect anything ?
>will it solve the problem ?
>The cisco access server seem to send duplicate sessionids to Radius Nt
>even though it was NOT the case while using another radius.
>
>I am waiting for your reply,
>Nada.