I have the same problem, except with a 3COM/USR Total Control. I had to turn
off RadiusNT Concurrency Control just so my customers can log in... and it's
really screwing with our hourly customer billing since I cannot rely on the
accounting information.
My 2 Cents.
--Gary Walworth
Network Administrator
Beachlink Internet
garydean@beachlink.com
> -----Original Message-----
> From: emerald-request@iea-software.com
> [mailto:emerald-request@iea-software.com]On Behalf Of Don Barron
> Sent: Sunday, May 09, 1999 2:25 AM
> To: emerald@iea-software.com
> Subject: Re: [Emerald] cisco and radius NT problem URGENT URGENT URGENT
>
>
> HI,
>
> We have the same problem with a cisco 2511. The users show in the calls
> online but when they disconnect the calls online says there still online.
>
>
>
> -----Original Message-----
> From: Nada <nadas@inco.com.lb>
> To: daler@iea-software.com <daler@iea-software.com> tom@iea-software.com
> <tom@iea-software.com> ibi@inco.com.lb <ibi@inco.com.lb> ron@inco.com.lb
> <ron@inco.com.lb>
> Cc: emerald@iea-software.com <emerald@iea-software.com>
> Date: Sunday, 9 May 1999 7:37
> Subject: [Emerald] cisco and radius NT problem URGENT URGENT URGENT
>
>
> >Dale,
> >
> >We are facing a HUGE problem on Cisco access servers and Emerald ; we
> >have a large number of start sessions without any stop sessions and we
> >have some customers login in for free because the calls table and the
> >calls on line table are not updated as they should. Many customers seem
> >to be still on line even though they have disconnected a log time ago
> >!!!
> >We have about 4000 records with a start session and without a stop one
> >!!!!!
> >
> >Do we need to modify any parameter in our configuration in order to make
> >it work ???
> >In case we modify the key of the calls table to include :
> >1- acctsessionid
> >2- Nasidentifier
> >3- acctseessiontype
> >
> >And 4- Username
> >Will it affect anything ?
> >will it solve the problem ?
> >The cisco access server seem to send duplicate sessionids to Radius Nt
> >even though it was NOT the case while using another radius.
> >
> >I am waiting for your reply,
> >Nada.
>