> -----Original Message-----
> From: PowerNet [SMTP:psc5@powersupply.net]
> Sent: Thursday, May 13, 1999 8:34 AM
> To: emerald@iea-software.com
> Subject: RE: [Emerald] Credit Cards revert to Renewals
>
> Funny, we have been waiting since Jan for Sheryl to call us back.
>
> Don't hold your breath!
>
> *********** REPLY SEPARATOR ***********
>
> On 5/12/99, at 10:06 PM, Leah Bilan wrote:
>
> >I had this same experience with emerald and paid a $250 phone call to
> >support with Sheryl and still to this day waiting for a reply to my
> >problems.
> >We did revert back to .227 because of this problem.
> >
> >Leah
> >TDI Internet Inc.
> >
> >> -----Original Message-----
> >> From: Chris A. Christopher [SMTP:management@labyrinth.net]
> >> Sent: Wednesday, May 12, 1999 1:32 PM
> >> To: emerald@iea-software.com
> >> Subject: [Emerald] Credit Cards revert to Renewals
> >>
> >> We are running Emerald 2.5.261 and have run the most recent scripts on
> the
> >> FTP site. I read on the list to do this. We ran credit cards today and
> it
> >> reverted all credit cards to renewals, and also charged accounts that
> were
> >> inactive with no outstanding balances, and MBR's that had a "0" listed
> to
> >> not charge the card. Any ideas on what to do next? I never have seen an
> >> updated Emerald. If there are updates, how will I know they work
> without
> >> waiting until next months billing?
> >>
> >> Chris Christopher