Re: [Emerald] Re: Call Consolidation

Chris A. Christopher ( (no email) )
Tue, 18 May 1999 11:35:50 -0400

Hello,

Do you have an updated instindx.sql file? Mine is dated 12/17/98. I ran
both the instindx.sql and checkdb.sql on our Emerald 2.5 and I haven't been
able to get our consolidation to work correctly since upgrading from 2.1.

Thanks,
Chris Christopher

At 09:55 PM 5/17/99 -0700, you wrote:
>> Ed and Kathy Tate wrote:
>> >
>> > We are running Radius NT 2.5 and Emerald 2.5.261. I am unable to run
call
>> > consolidation and my disk is almost full again. Last month I had to
>> > truncate the whole table because I couldn't resolve the issue and now we
>> are
>> > almost full again. I do not want to lose another months worth of
records.
>> >
>> > When I run update calls from the database administrator nothing ever
>> > happens.
>
>As a side note to this. We found out a problem when doing QA on the
>about to be released Emerald 2.5 update, that the instindx.sql script
>was NOT being ran during the update. Everyone needs to execute that
>script against their Emerald 2.5 upgraded database. This drammatically
>affects consolidation and several other key performance issues. If
>you have any questions about this, please let us know.
>
>The script can take from a couple seconds to over an hour to run, based
>on the size of your calls table. It will not hurt to run the script a
>second time if you are unsure whether it was ran against your database.
>Its also a good idea to run the checkdb.sql script after running the
>instindx.sql, as it will update the statistics.
>
>--
>Dale E. Reed Jr. Emerald and RadiusNT
>__________________________________________
>IEA Software, Inc. www.iea-software.com
>
>