Re: Fw: [Emerald] REALLY URGENT! PLEASE STOP IGNORING THIS THREAD!!! Need Help with ServerID Proble

RedConnect Admin ( (no email) )
Wed, 19 May 1999 10:10:22 +1000

And we responded telling you the verson weeks ago and had not had a response
since (refer to the mail archive). Just so we can be quite clear on what you
are telling us the Error we are receiving does not in any way affect the
operation of the software. Even after upgrading our existing database this
error still occurs. We can veiw the servers, re-port, save etc. but the
error always appears and all fields on the form are blank after clicking
okay on the error dialog box and entries in these fields are not possible.

We have deleted and recreated the servers and still get this error. So
should deleting and adding the servers fix this error?. If the tab is not
required at all why would it be included in the interface at all?. With or
without data, as an upgrade, as a fresh install, deleting and adding servers
still gives us the same error. We don't believe this error should be here
after loading our existing data and performing the upgrade procedure isn't
this where Emerald should create the information. If you read the details of
all our emails you would have seen our attempts to load with and without our
existing data the serverports information is not being created for some
reason.

-----Original Message-----
From: Dale E. Reed Jr. <daler@iea-software.com>
To: emerald@iea-software.com <emerald@iea-software.com>
Date: Tuesday, May 18, 1999 7:43 AM
Subject: Re: Fw: [Emerald] REALLY URGENT! PLEASE STOP IGNORING THIS
THREAD!!! Need Help with ServerID Problem

>
>We didn't ignore it. I responded asking you what version you were
>running and told you that it was probably bug in the admin. This
>alone by no means prevents you from using Emerald. Are you
>concenred about this one thing, or do you have other issues that you
>have not brought up yet?
>
>The ServerPorts tab isn't one that is needed, because Emerald
>automatically handles creating the serversports when you create
>the servers.
>
>--
>
>Dale E. Reed Jr. Emerald and RadiusNT
>__________________________________________
>IEA Software, Inc. www.iea-software.com