It works just fine now.
Thanks anyway.
John
*********** REPLY SEPARATOR ***********
On 5/20/99, at 12:45 PM, Sheryl Weidner wrote:
>John,
>
>In the Emerald Administrator, Client Configuration, Report tab, you have=
the option of defining what global directory your
>client machines use to find the report files.
>
>You can set it as something like "c:\program files\emerald", but that=
means you MUST install Emerald in the c:\program
>files\emerald directory on each client machine and that you must install=
all of the reports on the local machine as well. You
>can also set it as a UNC, such as \\SQL\reports, where SQL is the name of=
the server and reports is the name of a directory you
>have shared which contains all of the report files. In that scenario, you=
must map a network drive on each machine *including
>the server* to that shared directory.
>
>If it's working on the server and nowhere else, you either have a=
c:\directory type setting in your client config, or none of
>the other machines have access to the shared directory which is listed=
there.
>
>Hope this helps,
>Sheryl
>
>PowerNet wrote:
>
>> I have a New NT machine with NT SP4, SQL 6.5 with SP5a
>> I installed Radius NT 2.5 and Emerald 2.5.285 full version.
>>
>> Yesterday and IEA tech helped me transfer my data base from old SQL=
server to this new one.
>> Today we do a batch and it seems to work.
>> When we post a payment, the receipt does not show any information on it,=
but the customers pmt does show up in the history.
>>
>> What I have narrowed it dow to is that no reports work from our client=
machines.
>> They seem to work fine from the SQL server itself.
>>
>> What am I missing?
>>
>> Thanks,
>> John
>
>--
>Sheryl D. Weidner, Customer Support Manager
>IEA Software, Inc. // 831-459-9430 (voice) // 831-459-9434 (fax)
>http://www.iea-software.com // 500 Seabright #202 // Santa Cruz, CA