-Todd Hutchinson
FISolutions Inc.
-----Original Message-----
From: Darin Spence [SMTP:darin@radio-inc.com]
Sent: Tuesday, June 01, 1999 12:08 AM
To: emerald@iea-software.com
Subject: [Emerald] Printing error.
Oops, the cast number was actully 822335.
^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ Darin Spence
darin@radio-inc.com
Director of Information Technology > R A D I O, INC
(785) 628-1064, ext. 22 > Phone
http://www.media-net.net
> -----Original Message-----
> From: emerald-request@iea-software.com
> [mailto:emerald-request@iea-software.com]On Behalf Of Darin Spence
> Sent: Tuesday, June 01, 1999 12:05 AM
> To: emerald@iea-software.com
> Subject: RE: [Emerald] Mass Updating Payments
>
>
> I called the VB Script people at Seagate Crystal Reports to ask if they
> could offer any insight as to why I am getting the DSN=Emerald error
> whenever I try to print from Emerald.
>
> They had me go through a few things and finally noted that it appears
> Emerald is trapping the error and they are not sure if it is trapping an
> internal error or a crystal reports error. If it is a Crystal
> Report error
> that is being trapped, they need the error code and will work to get it
> figured out for us. If it is an Emerald error that is being trapped,
then
> there isn't anything they can do.
>
> I am anxious to print from my workstation. Has Dale made any
> progress on a
> debug version that we could use to get this figured out? I worked with
> Shawn again last week and he noted that this needed to be esclated.
>
> If it is determined that Emerald is trapping a Crystal Reports error, the
> seagate group can be reached at (604) 669-8379, the tech to talk
> to is Chris
> at extension 427 and the case number was 427.
>
> Please let me know if there is anything I can be doing on this end to
move
> this process along.
>
> Thanks!
>
> ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ Darin Spence
> darin@radio-inc.com
> Director of Information Technology > R A D I O, INC
> (785) 628-1064, ext. 22 > Phone
> http://www.media-net.net
>
>