^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ Darin Spence
darin@radio-inc.com
Director of Information Technology > R A D I O, INC
(785) 628-1064, ext. 22 > Phone
http://www.media-net.net
> -----Original Message-----
> From: emerald-request@iea-software.com
> [mailto:emerald-request@iea-software.com]On Behalf Of Josh Hillman
> Sent: Wednesday, June 02, 1999 3:40 PM
> To: emerald@iea-software.com
> Subject: Re: [Emerald] Printing error.
>
>
> From: Darin Spence <darin@radio-inc.com>
> >I'll definitely post, if we find a solution. I have called
> Crystal Reports
> >and they have pretty much wiped their hands of it, what they explained to
> me
> >makes sense. Either way, several had mentioned at IEA that a request had
> >gone to Dale to get a 'Print Debug' version of Emerald.exe to me
> so that we
> >can figure out where the disconnect. Alas, many weeks have passed and no
> >answer yet. However, they are very busy. I know they won't forget...
>
> I'm using CR 6.0 Pro on my NT 4.0 SP5 workstation and have
> Emerald 2.5 (half
> a dozen different versions) and all of them can print without any kind of
> problems. Maybe your Emerald DSN isn't configured correctly in the ODBC
> config area of the Control Panel??
>
> Josh Hillman
> hillman@talstar.com
>
> >> -----Original Message-----
> >> From: emerald-request@iea-software.com
> >> [mailto:emerald-request@iea-software.com]On Behalf Of Todd Hutchinson
> >> Sent: Wednesday, June 02, 1999 1:17 PM
> >> To: 'emerald@iea-software.com'
> >> Subject: RE: [Emerald] Printing error.
> >>
> >>
> >> If you find the answer for this please post to this group,
> >> we have known
> >> about this since dec 1998 and have never been able to get by that
> >> problem.
> >> Everything worked fine until we installed CR 6.0 on one of the
> >> workstations, after that it would never print from Emerald again. Our
> >> solution was to print for a workstation that didn't have CR
> 6.0 on it. I
> >> worked with IEA on this and they stopped looking into it after
> we linked
> >> the install of CR 6.0 to the printing problem.
> >>
> >> -Todd Hutchinson
> >> FISolutions Inc.
> >>
> >> -----Original Message-----
> >> From: Darin Spence [SMTP:darin@radio-inc.com]
> >> Sent: Tuesday, June 01, 1999 12:08 AM
> >> To: emerald@iea-software.com
> >> Subject: [Emerald] Printing error.
> >>
> >> Oops, the cast number was actully 822335.
> >>
> >> ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ Darin Spence
> >> darin@radio-inc.com
> >> Director of Information Technology > R A D I O, INC
> >> (785) 628-1064, ext. 22 > Phone
> >> http://www.media-net.net
> >>
> >> > -----Original Message-----
> >> > From: emerald-request@iea-software.com
> >> > [mailto:emerald-request@iea-software.com]On Behalf Of Darin Spence
> >> > Sent: Tuesday, June 01, 1999 12:05 AM
> >> > To: emerald@iea-software.com
> >> > Subject: RE: [Emerald] Mass Updating Payments
> >> >
> >> >
> >> > I called the VB Script people at Seagate Crystal Reports to
> ask if they
> >> > could offer any insight as to why I am getting the DSN=Emerald error
> >> > whenever I try to print from Emerald.
> >> >
> >> > They had me go through a few things and finally noted that it appears
> >> > Emerald is trapping the error and they are not sure if it is trapping
> an
> >> > internal error or a crystal reports error. If it is a Crystal
> >> > Report error
> >> > that is being trapped, they need the error code and will
> work to get it
> >> > figured out for us. If it is an Emerald error that is being trapped,
> >> then
> >> > there isn't anything they can do.
> >> >
> >> > I am anxious to print from my workstation. Has Dale made any
> >> > progress on a
> >> > debug version that we could use to get this figured out? I
> worked with
> >> > Shawn again last week and he noted that this needed to be esclated.
> >> >
> >> > If it is determined that Emerald is trapping a Crystal Reports
> >> error, the
> >> > seagate group can be reached at (604) 669-8379, the tech to talk
> >> > to is Chris
> >> > at extension 427 and the case number was 427.
> >> >
> >> > Please let me know if there is anything I can be doing on this end to
> >> move
> >> > this process along.
> >> >
> >> > Thanks!
> >> >
> >> > ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ ^ Darin Spence
> >> > darin@radio-inc.com
> >> > Director of Information Technology > R A D I O, INC
> >> > (785) 628-1064, ext. 22 > Phone
> >> > http://www.media-net.net
> >> >
> >> >
> >>
> >>
> >
>
>