What error message are you getting? If you have the billing cycle
configured for monthly, then the expire date should be the first of
the next month (Emerald will default it for you).
> ----- Original Message -----
> From: Dale E. Reed Jr. <daler@iea-software.com>
> To: <emerald@iea-software.com>
> Sent: Monday, July 05, 1999 8:41 PM
> Subject: Re: [Emerald] Prorate
>
> > "Jeffrey O. Stevison" wrote:
> > >
> > > Ok here's the deal. We give a 10 day free trial to our customers. We
> bill
> > > on the first of the month and use the monthly billing option. After
> > > upgrading to the latest emerald it is prorating for some people. What
> field
> > > is used to determine the prorate of a partial month on a new customer?
> What
> > > dates should go where? How does this work? Is it written in the manual
> > > somewhere?
> >
> > The prorate is based on the number of days left in the month, minus the
> > number of "free" days you give. The number of free days is configured
> > in the Emerald admin, Client Config section. Default Expire. You would
> > want to make sure your default expire is set to 10.
> >
> > --
> >
> >
> > Dale E. Reed Jr. Emerald and RadiusNT
> > __________________________________________
> > IEA Software, Inc. www.iea-software.com
> >
> > For more information about this list (including removal) go to:
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> >
>
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--Dale E. Reed Jr. Emerald and RadiusNT__________________________________________IEA Software, Inc. www.iea-software.com
For more information about this list (including removal) go to:http://www.iea-software.com/support/maillists/liststart