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Hello,=20
I have just spoken with IEA and I was instructed to download the =
invoice.rpt from the updates directory(tried it and the one in the =
reports directory) to fix(which it did not) a problem with printing =
invoices that I have. The problem is that I have a service set up for =
15hrs per month and extra time over billed at 2.50 per hour. I have a =
customer on this plan who pays quarterly. They have gone over by a =
couple of hours in a couple of the months. The printed invoice has the =
base charge for the account $10 * 3months which is correctly $30 for the =
next pay period. The problem is that where it charges for the =
additional hours you see the charge i.e. April 99 $5 for 2 hrs over * =
3months incorrectly $15, June 99 $2.50 for 1 hrs over * 3months =
incorrectly $7.50. These incorrect totals are in the details section. =
The report footer totals are correct but the information listed is not. =
You see what seems to be $15 + $7.50=3D$7.50 which is the right total =
but wrong item costs. Is anyone having this problem besides me and will =
IEA fix the invoice.rpt file? I need a fix for this as soon as possible =
and may attempt to modify the report myself(I'd prefer IEA to fix). To =
help clarify here are the details of the invoice.
New Charges: Description Amount =
Quantit Tax Total
=
y
rgrigsby Apr 99 usage of 17 $5.00 =
3 $0.00 $15.00
Hours
rgrigsby Jun 99 usage of 16 $2.50 =
3 $0.00 $7.50
Hours
rgrigsby 15 Hour PPP Service $10.00 =
3 $0.00 $30.00
Amount Due: $37.50
I haven't had time to spend going through the messages on the list, so I =
appologize if there is a quick fix for this that I am unaware of.
Thanks
Neil Johnson
CybrTyme, Inc.
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