[Emerald] Call Consolidation....

Gabriel Sponsler ( (no email) )
Mon, 23 Aug 1999 16:04:50 -0700

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For quite a while we have been using Emerald solely for =
Authentication purposes. We recently decided to integrate our billing =
into it to take full advantage of its features. When I tried to run =
call consolidation (it had been 6 months) it took a good 18 hours =
(estimate) for the status bar to fill up. Unfortunately when the =
summary stopped none of the call records had been moved into call =
history. Am I missing a step (I have not consolidated calls since =
upgrading to 2.5) or is there a possibility that my authentication =
server simply does not have enough memory to finish this mammoth task.

Regards,

Gabriel Sponsler
MontereyBay.com
fax: 831-648-8113
ph: 831-648-8111
gabe@montereybay.com

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    For quite a while we =have been=20using Emerald solely for Authentication purposes.  We recently =decided to=20integrate our billing into it to take full advantage of its =features.  When=20I tried to run call consolidation (it had been 6 =months)  it took=20a good 18 hours (estimate) for the status bar to fill up.  =Unfortunately=20when the summary stopped none of the call records had been moved into =call=20history.   Am I missing a step (I have not consolidated =calls=20since upgrading to 2.5) or is there a possibility that my authentication =server=20simply does not have enough memory to finish this mammoth=20task.
 
    =Regards,
 
Gabriel =Sponsler
MontereyBay.com
fax:=20831-648-8113
ph: 831-648-8111
gabe@montereybay.com
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