Re: [Emerald] WARNING!! Do not use Emerald 2.5.294 for billing!

Charles Tomala ( (no email) )
Thu, 4 Nov 1999 11:35:10 -0800

We have been using 2.5.294 for a while now and find no serious issues with
it. All of our billings have been going out with no problem and we do not
experience an error such as you describe. We batch out daily, but have no
credit card billings.

Charles Tomala
President - Olympia Networking Services
Olympia Networking Services - "The Northwest's Premier ISP"

-----Original Message-----
From: Bernard Andrys <bja-iea@olg.com>
To: emerald@iea-software.com <emerald@iea-software.com>
Date: Thursday, November 04, 1999 11:01 AM
Subject: [Emerald] WARNING!! Do not use Emerald 2.5.294 for billing!

>
>We were having minor problems with 2.5.278 last month. Dale suggested I
>contact support and get 2.5.294. I upgraded our Emerald clients to 2.5.294
>only to find that it has a serious bug in the batch-out / batch-in.
>
>I don't know why, but we have now have some accounts that are billed EVERY
>time a batch out is done. The history tab reports all invoices as paid,
but
>every time a batch out is done, the customers are batched out again. We
>have customers that have been charged 15 times over the past month (we do
>credit card batches every other day or so.).
>
>
>
>For more information about this list (including removal) go to:
>http://www.iea-software.com/support/maillists/liststart

For more information about this list (including removal) go to:
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