Emerald hasn't been billing monthly credit card's for the past several
weeks. I think I figured out what it messed up.
In Febrary, Emerald 2.5.261 went through and changed Credit Card accounts to
Renewal Accounts. (No one had posted about this bug yet so I didn't know to
run the query to fix the accounts after batching out each day.)
As the month went on, it started re-invoicing these Accounts (now marked as
Renewal) as Invoice Type "Renewal".
I now have thousands of accounts that have a "renewal" invoice posted on
their account. Emerald will not batch out these accounts because it thinks
the invoice is already posted.
How do I fix these Accounts? Do I do a update query to Void these
Invoices? ...or can I Do an update query to change all the InvoiceType
Renewal to InvoiceType CreditCard.
How do I clean up after 2.5.261 so that I can start running credit cards
again?
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