RE: [Emerald] Calls Consolidation

Robert H. Clugston ( (no email) )
Thu, 25 Mar 1999 11:15:34 -0800

Dale,
What does the update calls do? How do you automate its execution? Is there
any other database maintenance that can be automated? Is there any draw
backs to automating these processes?

-----Original Message-----
From: emerald-request@iea-software.com
[mailto:emerald-request@iea-software.com] On Behalf Of Dale E. Reed Jr.
Sent: Thursday, March 25, 1999 8:14 AM
To: emerald@iea-software.com
Subject: Re: [Emerald] Calls Consolidation

"Robert H. Clugston" wrote:
>
> List,
> I just started a calls consolidation for the first time since
using Emerald
> 2.5 (1/1/99). So far its been running for about 1 hour. Does the calls
> consolidation consolidate the calls information into the Call history tab
> still? Will I be able to look at the calls information or does Emerald
still
> function like in 2.2. Also, If it doesn't function like in 2.2 what is the
> purpose of still using the Call History tab?

The only difference in the call consolidation is:

1) If you don't have the tasks running to update the calls each night,
you have to manuall run the Update Calls in the Admin ahead of time.

2) The calls will NOT be deleted during the consolidation. There is an
option in the Emerald Admin to trim the Calls table now.

--

Dale E. Reed Jr.      Emerald and RadiusNT__________________________________________IEA Software, Inc.    www.iea-software.com





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