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Yesterday I did what I thought was a calls consolidation. It took =
about 16hours! =20
What I did was use emerald 2.5.269 I went to batch, did a summary and =
select the first of the two options. and clicked on charges. Is that =
all there is to do a calls consolidation? also when i did the same =
thing today it gave me the same options which confused me. =20
Ken
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