RE: [Emerald] weird old bug

Bernard Andrys ( (no email) )
Tue, 8 Jun 1999 21:22:20 -0400

Yep, they are all set to "Credit Card" and "Autobill=1". It was the first
thing I checked because of the earlier postings about Autobill needing to be
set to 1.

> -----Original Message-----
> From: emerald-request@iea-software.com
> [mailto:emerald-request@iea-software.com]On Behalf Of Ronnie D. Franklin
> Sent: Tuesday, June 08, 1999 9:13 PM
> To: emerald@iea-software.com
> Subject: RE: [Emerald] weird old bug
>
>
> You need to look at each customer and make sure that they are set
> for Credit
> Card AND Autobill = 1
>
>
>
> > -----Original Message-----
> > From: emerald-request@iea-software.com
> > [mailto:emerald-request@iea-software.com]On Behalf Of Bernard Andrys
> > Sent: Tuesday, June 08, 1999 8:02 PM
> > To: emerald@iea-software.com
> > Subject: [Emerald] weird old bug
> >
> >
> > We seem to be having a problem left over from the pre- .278 Emeralds.
> >
> > We have dozens of credit card accounts that look normal but aren't being
> > billed. They were billed once with version 2.5.? in Feb or March
> > and their
> > statement shows an invoice and corresponding payment posted
> under history.
> >
> > ...but that's it. The customers haven't been in any of the
> Batch Outs in
> > several months. I don't know how do get them started again.
> They're not
> > listed in "Bad Credit Card Transactions" because the credit card did go
> > through and the invoice was paid.
> >
> > Has anyone run into a credit card customer that just isn't
> being invoiced?
> >
> > Any new customers that have been billed with 2.5.278 are fine.
> > But I don't
> > know where to start looking in the tables to see what the old
> > version 2.5.?
> > messed up that keeps some customers from being invoiced.
> >
> >
> >
>