Neil Johnson
CybrTyme, Inc.
-----Original Message-----
From: Dale E. Reed Jr. <daler@iea-software.com>
To: emerald@iea-software.com <emerald@iea-software.com>
Date: Monday, July 26, 1999 5:51 PM
Subject: Re: [Emerald] Invoice.rpt
>> "CybrTyme, Inc." wrote:
>>
>> Hello,
>> I have just spoken with IEA and I was instructed to download the
>> invoice.rpt from the updates directory(tried it and the one in the
>> reports directory) to fix(which it did not) a problem with printing
>> invoices that I have. The problem is that I have a service set up
>> for 15hrs per month and extra time over billed at 2.50 per hour. I
>> have a customer on this plan who pays quarterly. They have gone over
>> by a couple of hours in a couple of the months. The printed invoice
>> has the base charge for the account $10 * 3months which is correctly
>> $30 for the next pay period. The problem is that where it charges for
>> the additional hours you see the charge i.e. April 99 $5 for 2 hrs
>> over * 3months incorrectly $15, June 99 $2.50 for 1 hrs over * 3months
>> incorrectly $7.50. These incorrect totals are in the details
>> section. The report footer totals are correct but the information
>> listed is not. You see what seems to be $15 + $7.50=$7.50 which is
>> the right total but wrong item costs. Is anyone having this problem
>> besides me and will IEA fix the invoice.rpt file? I need a fix for
>> this as soon as possible and may attempt to modify the report
>> myself(I'd prefer IEA to fix). To help clarify here are the details
>> of the invoice.
>>
>> New Charges: Description Amount
>> Quantit Tax Total
>>
>> y
>> rgrigsby Apr 99 usage of 17
>> $5.00 3 $0.00 $15.00
>> Hours
>> rgrigsby Jun 99 usage of 16
>> $2.50 3 $0.00 $7.50
>> Hours
>> rgrigsby 15 Hour PPP Service
>> $10.00 3 $0.00 $30.00
>> Amount Due: $37.50
>>
>> I haven't had time to spend going through the messages on the list, so
>> I appologize if there is a quick fix for this that I am unaware of.
>
>
>This is actually a broken (and most likely Emerald 2.2) report. The
>quantity is using the Months field, not the quantity on the Invoice
>Line Items. Grab the latest invoice.rpt on the FTP site, and it
>should correct the problem:
>
>ftp://ftp.iea-software.com/Emerald/reports/invoice.rpt
>
>--
>
>Dale E. Reed Jr. Emerald and RadiusNT
>__________________________________________
>IEA Software, Inc. www.iea-software.com
>
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