Re: [Emerald] Calls Online Problem

Dale E. Reed Jr. ( (no email) )
Wed, 11 Aug 1999 09:33:25 -0700

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Adam Greene wrote:
>
> In our case, when something like this happens, rebooting the terminal server
> will make the problem go away (for a few months). (Our terminal server is a
> Portmaster3). Of course, if you do this, you will have to clear all the users
> off the Online tab so that they can log on, since the terminal server won't send
> Stop records to Emerald when it reboots and disconnects everyone.
>
> Hopefully you'll find a more permanant solution than this one!

The PM use to send a "I just rebooted" type accounting record that
RadiusNT knows about, to signal RadiusNT to clear all the records
for it. I'm not sure if it does it anymore, though. It was an
AcctSessionID of "00000000".

Dale E. Reed Jr. Emerald and RadiusNT__________________________________________IEA Software, Inc. www.iea-software.com

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Maybe in reply to: Rafael Gomez: "[Emerald] Calls Online Problem"