Re: [Emerald] Master:NewInvoice doesn't add to balance?

Andrew Stinson ( (no email) )
Mon, 27 Sep 1999 12:46:21 -0500

Ok, one more question. Why does it effect the balance when you void the
invoice? We created an invoice for $70 following the procedure in the
original message. If we then void that invoice, the customer comes up with
a $70 credit. Why does the void effect the balance and not the creation of
the invoice?

Thanks
_____________________________________________________________________
Andrew Stinson
astinson@apex2000.net
Apex 2000 Internet Services Corporation Phone: (915) 570-1676

----- Original Message -----
From: Dale E. Reed Jr. <daler@iea-software.com>
To: <emerald@iea-software.com>
Sent: Thursday, September 23, 1999 1:13 PM
Subject: Re: [Emerald] Master:NewInvoice doesn't add to balance?

> Andrew Stinson wrote:
> >
> > We are trying to create an invoice for a piece of hardware we sold a
> > customer only, so it won't include the charges for the Dial-up accounts.
I
> > pulled up the MBR, clicked on Master, New Invoice, entered a description
and
> > amount, clicked add, clicked close, then clicked save. The invoice is
> > generated but the amount is not added to the balance when you look at
> > Billing under the MBR. Is this by design? or are we doing this the wrong
> > way? Is it possible to have it add the Amount to the balance without
editing
> > it manually?
>
> Its by design. The default is a stand alone invoice. The latest client
> does have the ability to change the type to a renewal, which will
> bring in the balance.
>
>
> --
>
> Dale E. Reed Jr. Emerald and RadiusNT
> __________________________________________
> IEA Software, Inc. www.iea-software.com
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